Deposit and Confirmation

To secure your booking, a deposit of 25% of the quoted amount is required within 48 hours of finalizing your date and number of courses. This deposit is non-refundable and is necessary to confirm your reservation. Please note that we cannot hold any dates without receiving this deposit.

Final Payment

The remaining balance is due no later than 5 days before your event. An invoice will be provided 7 days prior to your event, along with your menu. To ensure a smooth process, please submit any dietary requirements and confirm the number of guests by this time.

Travel Fees

Due to increasing transportation costs, travel fees apply for locations outside The Sunshine Coast:

• Morton Bay Area and Brisbane: $150

• Noosa North Shore: $150

• Gold Coast: $300

• Bundaberg: $225

Please note that bookings outside the Sunshine Coast require a minimum spend of $1400.

Cancellation Policy

We understand that plans can change, and we strive to accommodate rescheduling if possible. However, if you need to cancel, the deposit is non-refundable. For cancellations made within 7 days of the event, the total amount paid will be forfeited to cover ingredient costs and preparation time.

Adjusting Guest Numbers

If your guest count changes before the event, please inform us as soon as possible. Decreases in guest numbers within 7 days of the event are non-refundable due to pre-purchased ingredients.

Menu Details

Menus are designed seasonally and may differ from the samples on our website. You will receive your menu about 5 days before the event, provided we have all necessary details. During peak times, menus may be sent closer to the event date. Dietary requirements should be communicated beforehand, and the menu is chef’s choice, with all guests receiving the same dishes except for dietary accommodations. Changes in menu preferences on the night will not be possible.

Requests for specific items may not be feasible due to fluctuating ingredient costs. The menu is a Chef’s Choice Tasting Menu and not à la carte. Seasonal availability may affect the inclusion of premium ingredients, potentially incurring additional costs.

Children’s Meals

Children under 12 can enjoy mains and desserts at $55 per person. Children’s meals must be arranged at the time of booking. You will receive options for children's meals with your final menu. All children will be served the same meal unless specific dietary needs are communicated.

Additional Staffing

For groups larger than 15 guests, an additional chef may be required to ensure optimal service. The cost for the additional chef is $55 per hour, with a minimum of 5 hours, and will be determined based on the type of experience booked.

Gift Card

If you are using a gift card for your booking, please note that once the card has been redeemed and your date is confirmed via email, our standard cancellation policies will apply. If you need to reschedule more than 30 days before your event, we will transfer the total amount to your new date at no additional charge.

If you need to reschedule within 30 days of your event, 25% of the total amount will be deducted from the transfer to your new date.

In cases where you cancel within 7 days of your booking, the full value of the gift card will be forfeited.

Service Areas

We serve Gold Coast, Brisbane, Sunshine Coast, Noosa, Bundaberg, Hervey Bay, and Fraser Coast.